System Note: SHARE

A old rule of systems is: When the users of a system, in order to function, have to invent their own sub-systems, that means the main system doesn't work. So it is with the state's $28 million SHARE system that was supposed to replace human resources and other accounting systems. The particular insight came from the Administrative Office of the Courts which yesterday told the Legislative Finance Committee that half of the 13 district courts (half of 13?) are running payroll systems in parallel to SHARE. "We're in a testing phase while we're in production," the AOC official said, frustration evident.
The comments came during a three-hour grilling of Katherine Miller, Department of Finance and Administration secretary, and other involved with SHARE.